The daily report
Prepared from imports, completed by the Club Manager, signed then locked. A correction goes through an Amendment.
What Pulse does, day to day
A prepared daily report, priced discrepancies, field work that runs without a network, accounting that retrieves its own documents. That is what Pulse changes in a Club's week.
The Club day
What happens before opening and through the day.
Attendance and schedules
Planned hours, actual arrivals, lateness, badges and radios: the gap shows line by line.
Sales and payments
Contracts, goodwill gestures, takings, incidents and the gap between cash and the safe.
Leads and cancellations
A lead not handled, a cancellation not called back: the anomaly is flagged and needs a corrective action.
Network performance
The day’s figures, per Club or consolidated.
The day’s figures
Revenue, memberships, cancellations, attendance, unpaid invoices.
Comparisons
Yesterday, the week, the month, the previous year, and one Club against another.
Alerts
Budget variance, unpaid invoices, lead conversion, inspection missed, report unsigned: the thresholds are yours.
Accounting
From revenue to documents, all the way to the firm.
Takings
Cash, cheques, cards, direct debits; bank deposits and slips.
Supplier invoices
Filed in Pulse or collected from their folder, sorted by supplier and month, duplicates detected.
Budget
Entered month by month, compared with actuals, with the gap priced.
The accounting firm
Read and download access, for the period of its choice, with no possibility of change.
The field and the team
What happens in the changing rooms, the meetings and the conversations.
Cleaning inspections
On a phone, before and after photos, without a network in the changing rooms and the basement; synced on return.
Corrective actions
Opened by a non-conformity or an issue report, followed through to the proof.
Posters, meetings, FAQ
Posters with their end dates, decisions and actions from each meeting, the team’s answers.
Contacts and messaging
Conversations from shared addresses, never from personal mailboxes.
Request follow-up
E-mails, calls and Google reviews handled, per Club and per person, with overdue follow-ups.
Administration
Accounts, settings and imports.
Accounts and roles
One account per person, a role, Clubs. The Admin invites, deactivates, reactivates — without ever handling a password.
Settings
Sellers, cleaning areas, targets, budget, report deadline: each Club keeps its own.
Imports
Logged, duplicate-free, with rows in error available to download.
The daily report, in detail
The central gesture of the morning: what Pulse prepares, what the Club Manager completes, and what the signature locks.
What the report contains
- Attendance
- Role, planned hours, actual arrival and departure, lateness counted from the first minute, badge, radio and anomaly.
- Sales and payments
- Contract, seller, amount, gesture, missing documents, payment method, status, incident and the gap between cash and the safe.
- Sellers
- Memberships, net revenue, gestures, complete contracts, web sales and trial sessions, calculated for the day and for the month.
- Leads and cancellations
- Received, assigned, handled; calls, offers and reasons. A lead not handled or a cancellation not called back is an anomaly.
- Floor and cleaning
- Floor walk — planned and actual time, bins, consumables, findings — then cleaning per Cleaning area: staff, hours, done or not, quality.
- Daily checks
- Safe done, Club condition, report to the cleaning company, workspace compliant, Staff member incidents.
- Works and machines
- Open Works with their reporting date and days waiting; machines under repair with fault, after-sales and ticket number. Both carry over until closed.
Four states, one glance
- To fill in
- The field is waiting for the Club Manager to enter a value.
- Calculated
- The value comes from an import or a calculation; it cannot be edited.
- Anomaly
- Two sources disagree, or a rule is not met.
- Corrective action required
- An explanation or an action is required to clear the anomaly.
What the signature commits
The signature is time-stamped and certifies the report accurate, complete and faithful. Once signed off, the report locks: it is not rewritten, an Amendment is attached to it. At the deadline set by the Organisation, an unsigned report raises an Alert to the Admin.
The month is calculated from the days
At the start of the month, only the collective target and the planned schedule are entered. The month's tables — sellers, takings, transfers, leads, cancellations, planned and actual schedule — are calculated from the signed reports. At month end, the check compares actuals with the reports: attendance missing, attendance extra, lateness not reported, schedule changed.
Pulse is rolling out progressively, without changing your tools. The Connectors page details the data sources.
See the Connectors