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Seven roles, one account per person

Everyone signs in with their own account. Their role determines what they see and what they can do; no account is shared.

The seven roles

  • Admin

    Admin of the Organisation. They manage the Clubs, the accounts and the settings, see every Club separately, consolidated and compared, and check the consistency of what has been entered.

  • Club Manager

    Fills in and signs off their Club's Daily report every morning. Their deputy holds exactly the same role.

  • Operations

    The operations team records takings and bank deposits, runs the phone line, follows Google reviews, publishes posters and handles the network's requests.

  • Accounting

    The internal accounting team follows revenue, unpaid invoices, supplier invoices and the budget.

  • Cleaning quality inspector

    Carries out cleaning Inspections, opens Corrective actions and produces the reports handed to the Cleaning contractor.

  • Accounting firm

    The Accounting firm reads and downloads the documents for the period of their choice. They cannot change anything.

  • Cashier

    At the Club front desk, they see the point of sale Order queue of their Clubs and charge Orders on the card reader. They have no access to the catalogue or the settings.

What the roles guarantee

One role per Membership
Permissions follow the role, not the person, and the Admin assigns them without ever handling a password.
Club scope
An account only sees the Clubs it is attached to; the Admin sees every Club in the Organisation.
Two-step verification
Required for the Admin and the Accounting firm, available to every other role.
Traceability
Creation, change and sign-off are logged, with author and timestamp.

There is no self-service sign-up: the Organisation's Admin creates the accounts and sends the Invitations.

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